Frequently Asked Questions

Everything you need to know about shopping with Salam Occasions.

How long does shipping typically take?

Standard shipping usually takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for unused and unopened items in their original packaging. Please contact our support team to initiate a return request.

Are your products suitable for all occasions?

Yes, we curate a wide range of high-quality products specifically designed for various celebrations, religious holidays, and special milestones.

How can I track my order?

Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.

Do you offer bulk discounts for large events?

Yes, we offer special pricing for bulk orders and event planners. Please reach out to our corporate sales team for a personalized quote.